Services offered

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 We help protect your medical devices and networked equipment by assessing vulnerabilities, validating patch and firmware status, managing device hardening, and collaborating with your IT/security teams. Our cybersecurity program aligns with AAMI, NIST, and FDA-recognized standards to reduce cyber exposure and maintain operational readiness. 

 Our technicians perform all corrective and scheduled preventive maintenance in accordance with manufacturer guidelines, AAMI standards, and CMS-approved Alternate Equipment Maintenance (AEM) programs. Every action is documented, traceable, and audit-ready for regulatory surveys. 

 We evaluate the age, condition, risk, utilization, and cost of ownership of your devices to develop a multi-year capital replacement plan. Our recommendations help ensure clinical reliability, budget predictability, and strategic alignment with your organization’s long-term goals. 

Whether you are building a new facility, expanding clinical spaces, or renovating existing departments, we provide equipment planning support throughout the entire project lifecycle. From concept to commissioning, we work with architects, construction teams, and vendors to ensure proper infrastructure, workflow support, and equipment integration.

 We actively monitor FDA, ECRI, and manufacturer notices to ensure rapid identification and response to device alerts, field corrections, and recalls. We provide full tracking, documentation, remediation coordination, and compliance reporting. 

 Large-scale technology initiatives require disciplined planning and oversight. We manage all aspects of fleet conversions, fleet standardization, monitoring upgrades, imaging replacements, or systemwide rollouts — ensuring minimal disruption and seamless adoption. 

 We review, negotiate, and optimize service contracts for imaging, monitoring, and general biomedical equipment. Our approach eliminates unnecessary expenses, ensures compliance with service requirements, and maximizes the value of each contract or service agreement. 

  We evaluate your current clinical engineering program, identify gaps, and provide actionable recommendations for improvement.  

  We create and maintain a complete, accurate inventory of all medical equipment assets — including lifecycle status, service history, risk classification, cybersecurity attributes, and replacement planning data. Accurate inventory enables informed decision-making and cost savings.  

 Ensure full readiness for Joint Commission, DNV, CMS, and state regulatory inspections. 

  We help streamline and consolidate multiple service providers, reducing cost and improving accountability.  

  We provide an organized, searchable digital library of operator’s manuals, service bulletins, and technical resources. This central repository ensures staff have immediate access to essential documentation, improving safety, training, and regulatory compliance.  

 We analyze spend, service models, downtime trends, and hidden costs to help you make informed financial decisions. 

 We provide education for clinical staff on proper equipment use, alarm management, and safety best practices. 

 Emergency support is available to keep critical devices operational when it matters most.